Use this support form to submit a product enquiry

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Cooking Appliances - Support Form

KickAss Products USA LLC

Welcome to our product support portal, your one-stop destination for all assistance needs. Access resources, FAQs, setup guides, troubleshooting guides, and direct assistance channels to resolve queries and technical issues efficiently.

KickAss Cooking Appliances - Support Portal

Product Guides & Troubleshooting

Cooking Appliances

Where are KickAss retail stores located?

How do I contact KickAss Products?

Can I book a time to speak with a 12v expert?

General Information

How do I create a KickAss account?

How do I login to my account?

How do I update my account information?

I didn't receive my $15 welcome code email?

My Account

How can I get a copy of my invoice?

How do I track my order?

Orders

Pricing Terms

Price Matching Policy

What payment methods do you offer?

Payments & Pricing

How to charge and maintain deep cycle AGM batteries

Support Form - AGM Batteries

FAQ's - 120Ah AGM Battery

User Manual - 120Ah AGM Battery

Support Form - 120Ah AGM Battery

120Ah AGM Battery

FAQ's - 120Ah Slimline AGM Battery

User Manual - 120Ah Slimline AGM Battery

Support Form - 120Ah Slimline AGM Battery

120Ah Slimline AGM Battery

FAQ's - 170Ah Slimline AGM Battery

User Manual - 170Ah Slimline AGM Battery

Support Form - 170Ah Slimline AGM Battery

170Ah Slimline AGM Battery

Batteries - AGM

Support Form - Lithium Batteries

FAQ's - 105Ah Ultra Slim Lithium Battery

User Manual - 105Ah Ultra Slim Lithium Battery

Support Form - 105Ah Ultra Slim Lithium Battery

105Ah Ultra Slim Lithium Battery

FAQ's - 120Ah Lithium Battery

User Manual - 120Ah Lithium Battery

Support Form - 120Ah Lithium Battery

120Ah Lithium Battery

FAQ's - 120Ah Slimline Lithium Battery

User Manual - 120Ah Slimline Lithium Battery

Support Form - 120Ah Slimline Lithium Battery

120Ah Slimline Lithium Battery

FAQ's - 200Ah Lithium Battery

User Manual - 200Ah Lithium Battery

Support Form - 200Ah Lithium Battery

200Ah Lithium Battery

Batteries - Lithium

Support Form - Battery Boxes

FAQ's - Lithium Battery Box Power Station

User Manual - Lithium Battery Box Power Station

Support Form - Lithium Battery Box Power Station

Lithium Battery Box Power Station

FAQ's - Portable Battery Box Power Station

Support Form - Portable Battery Box Power Station

Portable Battery Box Power Station

Battery Boxes

Support form - Battery Chargers

FAQ's - 22Amp 9 Stage Charger

User Manual - 22Amp 9 Stage Charger

Support form - 22Amp 9 Stage Charger

22Amp 9 Stage Charger

FAQ's - 25A DCDC Solar Charger

Setup Guide - 25A DCDC Charger

User Manual - 25A DCDC Charger

Support form - 25A DCDC Charger

25A DCDC Charger

FAQ's - 40A DCDC Charger

User Manual - 40A DCDC Charger

Support form - 40A DCDC Charger

40A DCDC Charger

Battery Chargers

Support Form - Camping Showers & Awnings

FAQ's - Lithium Camping Shower

Support Form - Lithium Camping Shower

Lithium Camping Shower

FAQ's - Gas Hot Water System

Troubleshooting Guide - Gas Hot Water System

User Manual - Gas Hot Water System

Support Form - Gas Hot Water System

Gas Hot Water System

Setup Guide - Shower Tent Awning

Support Form - Shower Tent Awning

Shower Tent Awning

FAQ's - Premium Shower Awning with Roof

Support Form - Premium Shower Awning with Roof

Premium Shower Awning with Roof

Camping Showers & Awnings

Control Hubs, Panels, & Boxes - Support Form

FAQ's - 12V Control Hub

User Manual - 12V Control Hub

Support Form - 12V Control Hub

12V Control Hub

FAQ's - 12V Mini Power Box

User Manual - 12V Mini Power Box

Support Form - 12V Mini Power Box

12V Mini Power Box

FAQ's - Lithium 12V Control Box

Lithium 12V Control Box

Control Hubs, Panels & Boxes

Fridge/Freezers - Support Form

Fridge Slide's - Support Form

FAQ's - 75L Dual Zone Fridge

Setup Guide - 75L Dual Zone Fridge

User Manual - 75L Dual Zone Fridge

Support Form - 75L Dual Zone Fridge

75L Dual Zone Fridge

Fridge/Freezers

Inverters - Support Form

Inverters

Outdoor Cinema Range - Support Form

Outdoor Cinema Range

Solar Charge Controllers - Support Form

FAQ's - 20A MPPT Solar Charge Controller

User Manual - 20A MPPT Solar Charge Controller

Support Form - 20A MPPT Solar Charge Controller

20A MPPT Solar Charge Controller

FAQ's - 40A MPPT Solar Charge Controller

User Manual - 40A MPPT Solar Charge Controller

Support Form - 40A MPPT Solar Charge Controller

40A MPPT Solar Charge Controller

FAQ's - PWM 30A Solar Regulator

User Manual - PWM 30A Solar Regulator

Support Form - PWM 30A Solar Regulator

PWM 30A Solar Regulator

Solar Charge Controllers

Solar Panels - Support Form

Solar Panels

Change of Mind Policy

Damaged In Transit Policy

Change of Mind FAQ's

Damaged In Transit FAQ's

Change of Mind Form

Damaged in Transit Form

Returns

Warranty Terms

What is a Pro Rata Warranty?

How do I lodge a warranty claim?

Service & Warranty

Where do you ship to?

Do you offer in-store pick up?

What are the delivery timeframes?

Only some of my items arrived?

Can I change my shipping address?

How much will shipping cost to my address?

Shipping Policy

Submit a shipping form

Shipping