KickAss Products USA LLC

If you purchased a KickAss Hot Water unit prior to July 17, 2023, you may request a replacement gas hose via this support form. 

KickAss Recall Notice - Hose & Regulator - Replacement Form

Where are KickAss retail stores located?

How do I contact KickAss Products?

Can I book a time to speak with a 12v expert?

General Information

How do I create a KickAss account?

How do I login to my account?

How do I update my account information?

I didn't receive my $15 welcome code email?

My Account

How can I get a copy of my invoice?

How do I track my order?

Orders

Pricing Terms

Price Matching Policy

What payment methods do you offer?

Payments & Pricing

How to charge and maintain deep cycle AGM batteries

Support Form - AGM Batteries

FAQ's - 120Ah AGM Battery

User Manual - 120Ah AGM Battery

Support Form - 120Ah AGM Battery

120Ah AGM Battery

FAQ's - 120Ah Slimline AGM Battery

User Manual - 120Ah Slimline AGM Battery

Support Form - 120Ah Slimline AGM Battery

120Ah Slimline AGM Battery

FAQ's - 170Ah Slimline AGM Battery

User Manual - 170Ah Slimline AGM Battery

Support Form - 170Ah Slimline AGM Battery

170Ah Slimline AGM Battery

Batteries - AGM

Support Form - Lithium Batteries

FAQ's - 105Ah Ultra Slim Lithium Battery

User Manual - 105Ah Ultra Slim Lithium Battery

Support Form - 105Ah Ultra Slim Lithium Battery

105Ah Ultra Slim Lithium Battery

FAQ's - 120Ah Lithium Battery

User Manual - 120Ah Lithium Battery

Support Form - 120Ah Lithium Battery

120Ah Lithium Battery

FAQ's - 120Ah Slimline Lithium Battery

User Manual - 120Ah Slimline Lithium Battery

Support Form - 120Ah Slimline Lithium Battery

120Ah Slimline Lithium Battery

FAQ's - 200Ah Lithium Battery

User Manual - 200Ah Lithium Battery

Support Form - 200Ah Lithium Battery

200Ah Lithium Battery

Batteries - Lithium

Support Form - Battery Boxes

FAQ's - Lithium Battery Box Power Station

User Manual - Lithium Battery Box Power Station

Support Form - Lithium Battery Box Power Station

Lithium Battery Box Power Station

FAQ's - Portable Battery Box Power Station

Support Form - Portable Battery Box Power Station

Portable Battery Box Power Station

Battery Boxes

Support form - Battery Chargers

FAQ's - 22Amp 9 Stage Charger

User Manual - 22Amp 9 Stage Charger

Support form - 22Amp 9 Stage Charger

22Amp 9 Stage Charger

FAQ's - 25A DCDC Solar Charger

Setup Guide - 25A DCDC Charger

User Manual - 25A DCDC Charger

Support form - 25A DCDC Charger

25A DCDC Charger

FAQ's - 40A DCDC Charger

User Manual - 40A DCDC Charger

Support form - 40A DCDC Charger

40A DCDC Charger

Battery Chargers

Support Form - Camping Showers & Awnings

FAQ's - Lithium Camping Shower

Support Form - Lithium Camping Shower

Lithium Camping Shower

FAQ's - Gas Hot Water System

Troubleshooting Guide - Gas Hot Water System

User Manual - Gas Hot Water System

Support Form - Gas Hot Water System

Gas Hot Water System

Setup Guide - Shower Tent Awning

Support Form - Shower Tent Awning

Shower Tent Awning

FAQ's - Premium Shower Awning with Roof

Support Form - Premium Shower Awning with Roof

Premium Shower Awning with Roof

Camping Showers & Awnings

Control Hubs, Panels, & Boxes - Support Form

FAQ's - 12V Control Hub

User Manual - 12V Control Hub

Support Form - 12V Control Hub

12V Control Hub

FAQ's - 12V Mini Power Box

User Manual - 12V Mini Power Box

Support Form - 12V Mini Power Box

12V Mini Power Box

FAQ's - Lithium 12V Control Box

Lithium 12V Control Box

Control Hubs, Panels & Boxes

Cooking Appliances - Support Form

Cooking Appliances

Fridge/Freezers - Support Form

Fridge Slide's - Support Form

FAQ's - 75L Dual Zone Fridge

Setup Guide - 75L Dual Zone Fridge

User Manual - 75L Dual Zone Fridge

Support Form - 75L Dual Zone Fridge

75L Dual Zone Fridge

Fridge/Freezers

Inverters - Support Form

Inverters

Outdoor Cinema Range - Support Form

Outdoor Cinema Range

Solar Charge Controllers - Support Form

FAQ's - 20A MPPT Solar Charge Controller

User Manual - 20A MPPT Solar Charge Controller

Support Form - 20A MPPT Solar Charge Controller

20A MPPT Solar Charge Controller

FAQ's - 40A MPPT Solar Charge Controller

User Manual - 40A MPPT Solar Charge Controller

Support Form - 40A MPPT Solar Charge Controller

40A MPPT Solar Charge Controller

FAQ's - PWM 30A Solar Regulator

User Manual - PWM 30A Solar Regulator

Support Form - PWM 30A Solar Regulator

PWM 30A Solar Regulator

Solar Charge Controllers

Solar Panels - Support Form

Solar Panels

Product Guides & Troubleshooting

Change of Mind Policy

Damaged In Transit Policy

Change of Mind FAQ's

Damaged In Transit FAQ's

Change of Mind Form

Damaged in Transit Form

Returns

Warranty Terms

What is a Pro Rata Warranty?

How do I lodge a warranty claim?

Service & Warranty

Where do you ship to?

Do you offer in-store pick up?

What are the delivery timeframes?

Only some of my items arrived?

Can I change my shipping address?

How much will shipping cost to my address?

Shipping Policy

Submit a shipping form

Shipping

Replacement Request Form

Replacement Request FormUpdated a year ago